Are Stakeholder Concerns and Issues Always Negative?
In stakeholder and community engagement, when we hear words like “concerns,” “issues,” and “grievances,” we tend to think they’re referring to negative high-risk topics; but that’s not always the case. Concerns or issues can have varying severities. It may start as a piece of feedback or even a comment that’s been made. But while the impact and priority of the concern or issue may differ, they all may require monitoring or need some action from you, either way, they must be tracked.