Stakeholder management software gives your team a centralized, secure place to track every contact, log every interaction, manage issues and commitments, and produce the reports that regulators, executives, and the public expect. But not all stakeholder management platforms are built the same. Some are built for community engagement and compliance. Others are flexible project management tools you can configure for stakeholder workflows, and the pricing models vary.
Learn about why Jambo has all the features you need to engage and manage stakeholders→
This guide breaks down the five best stakeholder management software in 2026. We'll cover comparison tables, feature breakdowns, pricing details, and a step-by-step selection process.
Stakeholder management software, also known as stakeholder relationship management (SRM) software, is a digital platform for tracking and managing relationships with the people and groups affected by your projects: communities, regulators, government bodies, landowners, advocacy groups, investors, and Indigenous rights holders, among others.
It gives you a single, secure record of every contact and every interaction with stakeholders. You can log issues, commitments, and feedback. And it turns all of that into reports you can hand to a regulator, a board, or a community without spending a week rebuilding them by hand.
Before you compare features, it helps to be clear about the problem you're solving. We pulled the pain points from more than 120 recent inbound qualification calls with teams evaluating stakeholder management software. The pattern was remarkably consistent.
The single biggest issue, raised on roughly 85% of calls, was manual spreadsheet and email sprawl. Engagement records live across Excel files, Outlook folders, and shared drives, with duplicate copies and no version anyone can trust. One common refrain: "Excel is live and duplicate copies are made." Another: information that's "in people's heads," not in any system.
Close behind, on about 59% of calls, was weak or non-existent reporting. Teams could capture data, but couldn't pull the reports they needed for boards, executives, regulators, or funding requests without a painful manual effort. A frequent comment was simply, "It takes forever to create a report."
After those two, the themes were:
Siloed data and no single source of truth: Different departments tracking engagement their own way, with no shared view of who's talking to whom.
Missed commitments and follow-ups: For regulated projects, this is a liability risk, not just an annoyance. As one person put it, they can "open themselves up to liability very easily" if commitments aren't tracked.
Compliance and audit pressure: Around a quarter of calls flagged consultation, regulatory, or audit requirements that they couldn't evidence with their current setup.
Knowledge loss when people leave: When records live in someone's inbox, their institutional memory leaves with them.
Wrong-fit tools: Teams that had adopted a sales CRM or a generic database, then discovered it wasn't built for engagement. We heard this repeatedly during our calls about prominent CRMs that don't clearly show stakeholder relationships.
If two or three of those sound familiar, stakeholder management software was built for you.
| Tool | Best for | Key strengths | Pricing model |
| Jambo | Governments, infrastructure development, mining, energy, and regulated industries that need an auditable engagement record | Fastest and easiest stakeholder engagement software, user-friendly, configurable and exportable reporting, easy data entry, ISO 27001/27017, GDPR, Secure AI, GIS integration | Subscription-based, three pricing tiers, (book a demo) |
| Borealis | Infrastructure and energy companies with grievances and land management needs | Grievance management, land access, social investment, and mobile app | Subscription-based, three tiers, custom quote |
| Open Point | Project and consulting teams that need a configurable platform | 360-degree insights, customizable terminology, issue and sentiment tracking | Custom quote |
| Simply Stakeholders | Teams in Australia that need a standard platform | Stakeholder mapping, online forms, and AI-assisted capture | Custom quote, price estimator |
| Tractivity | UK public sector and consultation-heavy teams | Engagement portal, ISO 27001, G-Cloud listed | Single all-inclusive annual subscription |
You can also explore how Jambo compares to other popular stakeholder engagement tools→
Best for: Government, infrastructure and transportation development, mining, and energy teams that need to replace CRMs and spreadsheets with a secure, easy-to-use stakeholder management software and produce defensible engagement reports fast.
Jambo is stakeholder relationship management (SRM) software built specifically for engagement and consultation. It centralizes all your stakeholder contacts, communications, issues, and commitments in one secure place, making it easy for your team to find what they need and build reports in seconds.
It's used by organizations and governments across Canada, the UK, the US, and beyond, and it's designed to address the exact problems outlined in the section above: spreadsheet sprawl, weak reporting, siloed data, and missed commitments.
Key features:
A single, searchable record for every contact, organization and location with full communication history.
Issue and commitment tracking so follow-ups and promises don't get forgotten.
Esri ArcGIS integration and map-based views, which are useful for transportation, mining, and energy projects where spatial data matters.
Jambo Secure AI tools and Jambo Insights for analytics and dashboards, built with privacy in mind.
Reporting that quickly turns engagement data into board- and regulator-ready reports.
Quickly add emails as communication records using a unique Jambo project email address or the free Jambo for Outlook add-in.
Enterprise-grade security: ISO 27001 and ISO 27017 certified, and GDPR compliant.
What teams like: ease of use and speed to a report. Because adoption is the make-or-break factor for any software (a tool nobody updates is worthless), Jambo is built so every team member can use it. The expert Customer Success team supports teams through onboarding and beyond.
Pricing: Jambo's Professional one-year subscription starts at $995 USD per month, and the Enterprise plan starts at $2,500 USD per month. An all-inclusive Jambo subscription tier is available. See Jambo pricing or request a demo.
Best for: Energy and infrastructure programs with grievance and land access requirements.
Borealis is a stakeholder management platform that combines stakeholder engagement, grievance management, and land access management into a single system.
Key features: stakeholder mapping, engagement and commitment tracking, a grievance and feedback portal, and a mobile app with offline data capture for fieldwork.
Considerations: reviewers consistently mention two things. It can feel complex during onboarding, and several reviews flag it as one of the pricier options in the category.
If you want a side-by-side, review the Jambo vs Borealis comparison.
Pricing: Subscription-based, three tiers, custom quote.
Best for: Project and consultation teams that want a configurable platform customized to their own processes.
In 2026, the company behind Consultation Manager and Social Pinpoint (owned by MySite Group) rebranded as Open Point and brought its two products under a single system. Consultation Manager is now the stakeholder relationship management side of Open Point, and Social Pinpoint became Social Point, the community engagement side
Key features: 360-degree project insights, connections between stakeholders, issues, interactions, and sentiment, and customizable fields and workflows.
Considerations: Because the unified platform is new, ask exactly what's available today versus on the roadmap, and how the two products are licensed (separately or together). Also, the depth of configuration means some setup investment up front.
Pricing: Custom quote.
Best for: Teams in Australia that want a straightforward platform with AI-assisted analysis.
Simply Stakeholders (from Darzin Software) is a cloud-based stakeholder management software that markets itself as AI-driven. It covers stakeholder mapping, task management, email and SMS outreach, and online forms, with optional modules for grievance management.
Key features: contact management, stakeholder mapping, automated workflows, and reporting.
Considerations: The most common critique is around usability. The interface is complex to navigate, data entry is difficult, and pulling reports is tough. Users also flag limited customization options for fields, notifications, and reports, and some find the level of support and training resources insufficient to fully realize the tool's value.
One more practical note: the company is primarily Australia-based, which can mean slower real-time support for UK and North American time zones.
See the Jambo vs Simply Stakeholders comparison for details.
Pricing: Custom quote, with a price estimator.
Best for: UK public sector teams running statutory consultations
Tractivity is a UK-based SRM and consultation platform with a strong foothold in the UK public sector. It's built around the consultation process, includes a comprehensive reporting library, and has UK-specific security credentials.
Key features: sentiment analysis, stakeholder mapping, and prebuilt reports.
Considerations: Tractivity's strengths are UK-centric, so regional security certifications and Welsh-language support matter most if you're a UK organization.
Here's our Jambo vs Tractivity comparison.
Pricing: Single all-inclusive annual subscription
This comes up on nearly every call, so it's worth addressing directly:
Excel and SharePoint are where most teams start, and there's nothing wrong with that until your stakeholder list and team grow. The breaking point is predictable: duplicate copies, no shared source of truth and reporting that takes days. If you're nodding along, you've outgrown it. We even wrote a step-by-step guide to leaving spreadsheets behind.
Salesforce, HubSpot, and Microsoft Dynamics are excellent at what they're built for: sales. The problem is that stakeholder engagement isn't a pipeline. Teams that adopt a sales CRM for engagement tell us the same things: it "doesn't clearly show relationships," it's "not geared for stakeholder management," and it forces engagement work into a sales-shaped box.
If your organization already runs a CRM for business development, the better pattern is to keep it for sales and use a dedicated SRM for engagement, integrating the two rather than overloading one. We went in-depth into this in questions about using a CRM for stakeholder engagement.
General work management tools like ClickUp and Monday.com can store a basic stakeholder list in custom fields, but neither is purpose-built for engagement. They lack native commitment tracking, sentiment analysis, and consultation reporting, making them a poor fit for compliance and reporting.
The following are steps to follow when choosing a stakeholder management software:
Start with your real problems, not features: Rank the pain points from earlier (reporting, silos, compliance, adoption) by what's hurting. That's your scorecard.
Match security and compliance to your sector: Government and regulated industries should confirm security needs, certifications (ISO 27001, GDPR or UK GDPR), data residency options, and procurement routes before anything else.
Assess the support, not just the software: Onboarding and ongoing support from people who understand engagement are often the deciding factors between a tool that gets used and one that gets abandoned.
A CRM (customer relationship management tool) is built for a linear sales pipeline that moves a contact toward a purchase. Stakeholder management software is built for ongoing, many-to-many relationships where the goal is engagement, consultation, and trust over time, not a closed deal. Stakeholder management platforms include features that CRMs lack, such as issue and commitment tracking, sentiment analysis, and consultation reporting.
Jambo's professional plan costs $995 USD per year. Most vendors price by custom quote after a demo, so there's no single sticker price. Borealis and Simply Stakeholders use tiered packages. Expect pricing to scale with the number of users, projects, and add-ins.
If your team is small and your engagement is light, Excel may be enough. The signs you've outgrown it are familiar: duplicate spreadsheet versions, reporting that takes days, security risks of data being accessible to many people, key engagement happening in individual email inboxes, and institutional knowledge that ends when someone leaves. At that point, a dedicated stakeholder management software saves far more time than it costs.
Teams in Canada, the US, the UK, and globally that prioritize ease of use, fast reporting, secure AI tools, and strong security frequently choose Jambo. The right answer is whichever tool your team actually adopts that meets your security and engagement requirements. See Jambo for the Canadian government and Jambo for the UK government.
Yes. Consultation management is a core use case for purpose-built stakeholder management tools, including logging feedback, tracking issues through to resolution, evidencing engagement for regulators, and reporting on the process as a whole. This is where dedicated platforms clearly beat sales CRMs and spreadsheets.
The best stakeholder management software is the one your whole team will use, that produces the reports you're accountable for, and that meets your security and compliance needs. For government, infrastructure development, mining, and energy teams that want all three without a steep learning curve, Jambo is the answer.
If you'd like to see how Jambo could help with your stakeholder or community engagement management, book a demo, and we'll walk through your use case. Alternatively, browse the features first.
Chinenye Ozowara is the Content Marketing Specialist at Jambo, where she writes about stakeholder engagement, consultation, and SRM software for teams in government, infrastructure, and regulated industries.