While designing Jambo, we talked to many industry, government, and sustainability professionals to learn about the challenges they faced in their stakeholder engagement management efforts. It became clear that the administrative burden of logging, tracking, and reporting stakeholder engagement information is significant.
Today, stakeholder professionals are often wearing multiple hats and taking on a variety of roles and responsibilities, which means they're extra busy and don't feel like there's enough time in the day.
In this blog, we've highlighted some of the ways our Stakeholder Relationship Management (SRM) software, Jambo, helps users save time, increase efficiency, and improve stakeholder engagement management.
How Jambo SRM software helps users save time
1. Tags to track relevant data
With Jambo, you can add tags to any of your information to help track relevant data, such as keywords, trends , or useful qualifiers.
With Jambo tags, you can:
- Effortlessly track any trends you and your team are interested in following
- Simplify searching through stakeholder engagement or contact records by quickly adding important keywords as tags
- Easily report on your chosen tags to help better track your data and gain useful insights
2. Run reports in minutes
Whether your reports are required by regulators, internal policy, or to help you and your team learn about your stakeholders, they hold valuable information.
With Jambo reports, you can:
- Run comprehensive reports in minutes
- Better organize your data to pull easy-to-understand insights
- Reveal trends or patterns in your engagement data
- Run reports that assemble your attachments (i.e. audio, images and documents) and connect them to stakeholder engagement records
3. Contacts simplified
Stakeholder contacts can be varied and numerous, so making sure they are organized and searchable is crucial.
With Jambo, there's a simple contact entry system that allows you to enter consistent contact information. This contact information is easily searchable and straightforward to understand.
With Jambo's contact organization, you can:
- Save contacts for use across all your projects
- Associate multiple organizations and roles for a single contact
- Quickly see if you've communicated with your contacts in a way that best matches their role at the moment you engaged
- Open contact profiles to view a full history of engagement, which keeps you better prepared for stakeholder meetings, so you don't get blindsided again
4. Unique workflows designed for managing stakeholder information
Jambo's unique workflows help to make your input process faster and more accurate by anticipating your needs and keeping your information at your fingertips. Jambo automatically suggests and associates records, reducing data entry for your team.
With Jambo's unique workflows:
- Your stakeholder information is accessible and well-organized
- Stakeholder records such as communications, issues, commitments and tasks can automatically interconnect
- The software is easy to use with minimal training and allows users to focus on capturing the engagement , rather than thinking about where information should be stored
5. Mobile and email capabilities
Two more Jambo features we love and that help you save time are Project Emails and Jambo's mobile-responsive design.
These features mean, you can:
- Log email communications to a specific project with stakeholders automatically via CC/BCC/FWD
- Utilize the system logic that will translate emails into records of consultation and keep any attachments intact
- Access the software while you're on the go
- Input data quickly and efficiently with voice-to-text functionality
Next steps
We've designed Jambo so that all your stakeholder information connects and works together for fluidity and ease.
Our goal is to ensure you can easily input your data and quickly pull valuable information when it’s needed. Jambo helps you to free up time, allowing you to focus on the variety of other tasks at hand, while also improving your stakeholder engagement management efforts.
Are you ready to save time and become a stakeholder engagement champion? Book a 15-minute call with a Jambo expert to get started!
